what materials can be laser engraved?

• Sheets up to 900 x 600 mm
• Acrylic - Cast and Extruded
• Acrylic - Mirrored
• Aluminium - Anodized
• Brass - Coated
• Cork
• Corian / Avoinite / Fountainhead
• Delrin ( Seal Press )
• Glass / Crystal
• Granite
• Leather
• Marble
• Terracotta
• Tiles
• Mat Board
• Melamine
• Plastic - Engravers as for signs
• Rubber Stamps
• Wood / Wood Inlay

What materials can be Printed?

• Sheets up to 1200 x 900 mm no thicker than 100mm
• UV cured ink can be applied to most flat surfaces
• Colour images and photographs reproduced in CMYK inks
• White ink can be applied as mask on dark or clear surfaces
• Typical materials
  • Timber
  • Acrylic
  • mdf
  • Glass
  • Stone
  • Corian
  • Foams
  • PVC
  • Canvas
    
  • Styrene
• If unsure just ask about what you wish printed

Is it faster to order by phone or online?

• It is much faster to order online.
  This ensures accuracy, and quick feedback of proofs etc.
  When your quotation or order is placed online it immediately goes to the layout department. And ordering online eliminates the possibility of typographic errors and ensures the fastest possible turnaround time.
  For special orders your details can be submitted by email with any attached documents and images.

How do I pay?

• Payment Options
  

All quotes and prices are in Australian Dollars ( A$)
Shopping cart also shows US$

You can pay by the following options:

• Bank Transfer to MyChoice@Firebridge Bank Account
  For every order made, you will be sent a proof by email, which also shows banking details.  Only when final approval is given will you be required to pay.
  
• 
  
• Pay by Bank Transfer ( Wire ) 
• Send Payment via Cheque ( order is processed after clearance )
  
  
• Regular customers will be provided an account allowing 14 days payment on invoice

Once payment is received,  your order will be completed and sent to the address you have provided

How are orders sent?

• Australia Post unless otherwise agreed.
  General or Express can be used.
• International orders by airmail ( no tracking on this )
  Express Couriers International with tracking
  For international orders goods under $500 are generally not subject to any special customs declaration. However we cannot be responsible for any local duties applied at time of receipt of your product.

Can I choose other text fonts?

• Yes - include the name of your desired font in the special requirements section. Most times this can be achieved, if any problems we will advise you prior to making your order.

Clip art position or size illustrated is not what is wanted.

• Include in your special requirements any special note on Clip art position of scale, so we can adjust to your needs.

Can I use my own clip art or Logo

• Yes you can upload with your order or email image as esp. file such as Adobe Illustrator, Freehand, or Corel Your Images may need to be modified to suite engraving requirements.
  A proof of any drawn images is emailed to you for approval prior to any completion of work.
• Supply of esp. graphic formats if you are sending drawing file suggest you save and send as .ai or .eps file
• Supply of Bitmap images suggest greyscale .jpg format with image resolution of 300-500 dpi
  Make sure image dimension is size of required engraving or larger.
• DXF files can also be supplied from CAD programs,
• All general engraving work is carried out using
  Corel Draw

What constitutes a Cutting rather than engraving

• If you are familiar with Illustrator, Freehand or Corel, then any line which is set to "Hairline" will be seen by the engraver as a CUT.
• Hair line is typically 0.001" or 0.0176mm
  Any lines thicker than this will be engraved.
  The darker the Colour, the deeper the engrave.
  Black being deepest, Grey e.g. 50% back being have depth of black.
• Special colour representations for partial powers can be set by prior agreement
  

Do I get a reply

• Each and every order, query, Quote request is replied to within 24 hours. Unless otherwise specified, our replies are in html format, ( So if you only receive text replies please specify text only )
  Check you Spam filters are not removing our messages

What is largest engraved object

• Our engraving equipment can engrave one piece
  900 x 600 mm . Larger formats such as wall or floor murals in tiles, your image is cut into pieces and each engraved on a separate tile. ( Your tile grouting space is required to enable correct cutting of original image to suite laid tile )
• Rotary engraving is limited to 250 mm diam down to 4 mm diam. Length up to approx 600 mm

What is largest colour printed panel

• Sheets of up to 1200 x 900 mm no thicker than 100 mm
  

What is 3D Engraving

• Generally any shades or greys are engraved as a dot screen.
• In case 3D engraving NO dots are used to break up the grey shades.  Instead, the depth of engraving determines the shade of grey. Black being deepest. White being no engraving.
• The result is a 3D replication of Image. This suits some work well
• In some cases multiple engraves of same image are required if deeper engraved result is required in 3D
• In timbers the natural grain will show as part of the character in a 3D engraving
• In plastics and uniform materials the 3D engraving will follow the contours of the grey shades very closely.